ZD
Zeenat D

1 reviews | Active since Aug 2018

10 Apr 2024, 11:04

Intimidated by Meerkat

Since I have last posted about my experience with Meerkat. I have been intimidated by the COO Chris Howarth who warned me that should I share my experience action will be taken against me. However, action can only be taken if you are dishonest. And I pride myself on my honesty. I have received no resolution from them since that intimidating email from COO Chris Howarth. This is just another example of how those in power want to intimidate people into submission. I am NOT one of those people as I have proof that they have ill-informed me. Proof that certain costs was withheld from me. Proof that they told me my term would end in 5 years and NOT the 10 years that they are forcing upon me. Call recordings that they have, that proves their consultants telling me I will be done in 5 years. No one would accept a further 5 years when they are almost completed with the agreed upon term. They are more prepared to bully me rather than to admit fault. They are deflecting rather than facing. As for David O Brein and he's response to helping and many others. That now seems untrue to my situation.

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Replies (2)
Meerkat
Meerkat's reply10 Apr 2024, 11:20
Official
At no point were costs withheld from you. Our fees are regulated by the NCR and are industry standard. The full breakdown of these is detailed in the documentation you signed.  We have no intention of intimidating our clients but your comment regarding our costs being approximately R50 000 p/y is factually incorrect. 
ZD
Zeenat D's update10 Apr 2024, 12:09
Reviewer Update
Again, you prove my point with your reply. You have no intention of coming to any sort of agreement nor acknowledge any wrongdoing. And I have proof of the email from Chris warning me not to express my experience. You keep referring to documentation. But please refer to telephonic proof. In the financial industry telephonic agreements are also binding. And because you have the proof, I refer to you are refusing contact me nor respond to me in hopes I will disappear. And for that reason I have made the decision to escalate the matter to the Ombudsman. As it is clear that you have no intention to resolve this matter.
MY ADVICE IS TO NEVER TRUST MEERKAT. As for your reference above about approximately R50000 I am now telling you the total is in actual fact R44 700. And regulated or not. I WAS NOT INFORMED.
I AM MUCH WORSE OFF THAN WHAT I WAS.