nM
nthabeleng M
1 reviews | Active since Jun 2017
03 Jun 2026, 08:42
funeral caim not paid
how is it possible not pay claim because of 1 premium while it happned before the is no consitancy
Helpful (0)
Replies (8)0
Replies (8)
Meerkat's replyOfficial
03 Jun 2026, 09:54One of our consultants has contacted you to resolve.
Meerkat's reply03 Jun 2026, 09:54
Official
One of our consultants has contacted you to resolve.
nM
nthabeleng M's updateReviewer Update
03 Jun 2026, 09:55resolve on what as they wont pay claim because of 1 premium
nM
nthabeleng M's update03 Jun 2026, 09:55
Reviewer Update
resolve on what as they wont pay claim because of 1 premium
nM
nthabeleng M's updateReviewer Update
03 Jun 2026, 09:58what kind of company is this to fail paying claim because of 1 premium that is behind
nM
nthabeleng M's update03 Jun 2026, 09:58
Reviewer Update
what kind of company is this to fail paying claim because of 1 premium that is behind
Meerkat's replyOfficial
03 Jun 2026, 09:59Unfortunately the deceased member was outside of the grace period. The claim will be honoured tomorrow on receipt of successful premium from the scheme.
Meerkat's reply03 Jun 2026, 09:59
Official
Unfortunately the deceased member was outside of the grace period. The claim will be honoured tomorrow on receipt of successful premium from the scheme.
nM
nthabeleng M's updateReviewer Update
03 Jun 2026, 10:26i asked them to deduct 10 am still they havent now they tell me about 48hours they are not willing to make payment of claim then
nM
nthabeleng M's update03 Jun 2026, 10:26
Reviewer Update
i asked them to deduct 10 am still they havent now they tell me about 48hours they are not willing to make payment of claim then
nM
nthabeleng M's updateReviewer Update
03 Jun 2026, 11:32meerkat dont wanna pay claim because of 1 premium that is behind ever since i joined this is the first time i am having problem of not paying now even fail to deduct that premium they say i must pay before they pay claim
and they say im not being fair to them how is that possible they are delaying claim purposely and try to bullying me this is the first time i hear that claim wont be paid because of 1 premium while the is active arragement for double deduction and even when i ask them to deduct now they agreed to deduct at 10 now they said they cant
and they say im not being fair to them how is that possible they are delaying claim purposely and try to bullying me this is the first time i hear that claim wont be paid because of 1 premium while the is active arragement for double deduction and even when i ask them to deduct now they agreed to deduct at 10 now they said they cant
nM
nthabeleng M's update03 Jun 2026, 11:32
Reviewer Update
meerkat dont wanna pay claim because of 1 premium that is behind ever since i joined this is the first time i am having problem of not paying now even fail to deduct that premium they say i must pay before they pay claim
and they say im not being fair to them how is that possible they are delaying claim purposely and try to bullying me this is the first time i hear that claim wont be paid because of 1 premium while the is active arragement for double deduction and even when i ask them to deduct now they agreed to deduct at 10 now they said they cant
and they say im not being fair to them how is that possible they are delaying claim purposely and try to bullying me this is the first time i hear that claim wont be paid because of 1 premium while the is active arragement for double deduction and even when i ask them to deduct now they agreed to deduct at 10 now they said they cant
nM
nthabeleng M's updateReviewer Update
03 Jun 2026, 11:34whty did they first one say it will deduct that payment at 10am knowing they wont they can even listen to their recording 2nd one now says after 48 hours inaccurate information 3rd one said after 12 we will wait and see
nM
nthabeleng M's update03 Jun 2026, 11:34
Reviewer Update
whty did they first one say it will deduct that payment at 10am knowing they wont they can even listen to their recording 2nd one now says after 48 hours inaccurate information 3rd one said after 12 we will wait and see
Meerkat's replyOfficial
03 Jun 2026, 11:42As discussed. Your last payment was 10 April which means the 1 month grace period no longer applies. That said, we will honour the claim once the premium is received. Our system runs the once-off debtit orders at midday.
Meerkat's reply03 Jun 2026, 11:42
Official
As discussed. Your last payment was 10 April which means the 1 month grace period no longer applies. That said, we will honour the claim once the premium is received. Our system runs the once-off debtit orders at midday.