NN
Nompilo N
1 reviews | Active since Aug 2021
01 Mar 2022, 14:08
********** Meerkat
Meerkat took over my Credit Life insurance policy from Yalu where I was paying a decreasing premium each month. For an entire year 1st March 2021-28 Feb my premium stayed the same, then to make matters worse on the 1st of March 2022 my premium was suddenly increased with no prior notification from Meerkat. Upon enquiry I was told the pricing by Yalu was incorrect and that this will be my new premium and that I will not be able to claim as they only picked up the error recently. They are ********* and would never do business with them, approaching the Ombudsman as on my initial contract with Yalu, all loan information appeared to be correct, suddenly Meerkat is claiming it wasnt.
Helpful (0)
Replies (1)0
Replies (1)Meerkat's replyOfficial
02 Mar 2022, 14:22Good Day. Our CEO is dealing with your complaint as it relates to an error prior to us administering the book of policies.
Meerkat's reply02 Mar 2022, 14:22
Official
Good Day. Our CEO is dealing with your complaint as it relates to an error prior to us administering the book of policies.
