mB
maryka B
1 reviews | Active since Nov 2014
19 Jul 2022, 12:39
Wrong medication
I have really been strugling with Medipost.
I got the wrong medication. I keep on getting transferred and the staff member Bella is so rude over the phone. She refused to give me her surname. I phoned again to talk to a manager but held on for an hour without assistance. They cut the call and phoned back and again I waited.
I want the correct inhaler as per my prescription.
Very unhappy
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Medipost Pharmacy's replyOfficial
19 Jul 2022, 13:31 Dear member,
I confirm receipt of your concern and one of our resolution specialists will be in contact with you shortly.
I want to ensure you that your concern is receiving the highest attention and we value your input.
Kindest Regards, Tshepiso Seroka. Medipost Customer care
I confirm receipt of your concern and one of our resolution specialists will be in contact with you shortly.
I want to ensure you that your concern is receiving the highest attention and we value your input.
Kindest Regards, Tshepiso Seroka. Medipost Customer care
Medipost Pharmacy's reply19 Jul 2022, 13:31
Official
Dear member,
I confirm receipt of your concern and one of our resolution specialists will be in contact with you shortly.
I want to ensure you that your concern is receiving the highest attention and we value your input.
Kindest Regards, Tshepiso Seroka. Medipost Customer care
I confirm receipt of your concern and one of our resolution specialists will be in contact with you shortly.
I want to ensure you that your concern is receiving the highest attention and we value your input.
Kindest Regards, Tshepiso Seroka. Medipost Customer care