CvdM
Christa van der Merwe
1 reviews | Active since Oct 2018
31 Mar 2025, 15:12
Worst Service
Medipost is the worst pharmacy when it comes to customer service. Staff is not able to solve problems. Medication that is overdue by 3 weeks, still not delivered, it takes ages for them just to track a parcel. They have a WhatsApp line, but you never get through to anyone to help you. Emails are not answered, and call Centre agents keep apologizing but nothing happens. They will kill people, and still only apologize.
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Medipost Pharmacy's replyOfficial
31 Mar 2025, 16:01Dear Client
Medipost acknowledges receipt of your concerns raised and we are attending to them. One of our Customer Care Consultants will be in contact with you shortly.
We thank you for bringing the matter to our attention and look forward to providing a resolution.
Kind Regards
Amanda Steyn
Customer Care Supervisor
Medipost acknowledges receipt of your concerns raised and we are attending to them. One of our Customer Care Consultants will be in contact with you shortly.
We thank you for bringing the matter to our attention and look forward to providing a resolution.
Kind Regards
Amanda Steyn
Customer Care Supervisor
Medipost Pharmacy's reply31 Mar 2025, 16:01
Official
Dear Client
Medipost acknowledges receipt of your concerns raised and we are attending to them. One of our Customer Care Consultants will be in contact with you shortly.
We thank you for bringing the matter to our attention and look forward to providing a resolution.
Kind Regards
Amanda Steyn
Customer Care Supervisor
Medipost acknowledges receipt of your concerns raised and we are attending to them. One of our Customer Care Consultants will be in contact with you shortly.
We thank you for bringing the matter to our attention and look forward to providing a resolution.
Kind Regards
Amanda Steyn
Customer Care Supervisor