CG
Collette G

1 reviews | Active since Jan 2023

06 Oct 2026, 08:55

Warning Medipost Momentum service provider have technical issues

Warning Medipost are not dispatching medicine or responding to emails as apparently there is a technical glitch. I have sent numerous emails with my script to various *** over 2/3 weeks. It seems like they all emails just disappeared. Medipost claim they only received my very annoyed email highlighted in yellow yesterday. Despite my clear annoyance Medipost decided not to respond and claim they dispatched the medication..... They said they sent an sms but it seems like the sms line is also not working..............! I recommend Medipost give their employees a holiday till they can solve the communication glitches........ So to anyone that receives medication by Medipost be warned, Medipost have technical issues so are not reading email or sending sms

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Replies (1)
Medipost Pharmacy
Medipost Pharmacy's reply06 Oct 2026, 09:39
Official

Good day Mrs Mc Geer

Medipost acknowledges receipt of your concern raised and we are attending to it. One of our Customer Care Consultants will be in contact with you shortly. 

We thank you for bringing the matter to our attention and look forward to providing a resolution.

Kind Regards 

Amanda Steyn