1 reviews | Active since Nov 2013
********* DEBT COLLECTING
In 2012 I noticed an sms on my elderly mother's mobile phone, from Credit Intel, claiming that she owed a debt. No details given. No mention of Medipost Pharmacy. Only a cell number. After many fruitless attempts to contact this number, finally I reached a consultant. I queried the a debt, and requested that the original account be sent to my e-mail address, because I was now handling my 86 year old mother's finances. No such account was ever sent. I therefore assumed this sms was a ****, since no account for this debt had ever been received, by ordinary mail, registered mail or e-mail, and my request had been ignored. The sms's continued to be sent , with interest now being added. I made numerous attempts to contact Credit Intel, but, while connecting to an answering system, no one thereafter took my call. This confirmed my suspicion of a ****. I also reasoned that if the account was genuine, my mother would receive a letter of final demand. No such communication was ever received. Four years later, I suddenly receive details on my e-mail, but now with interest and lawyers fees added. From my perspective, ********* and unprofessional debt collecting, reflecting badly on Medipost.
Good Day
Thank you for sharing your concerns with us. We have attempted to establish telephonic contact but was unsuccessful due to no answer on the number provided. As per our e-mail correspondence, Medipost will provide detailed feedback shortly.
I trust you will find this in order.
Kind Regards
Lizette Swart
Customer Care Manager
Good Day
Thank you for sharing your concerns with us. We have attempted to establish telephonic contact but was unsuccessful due to no answer on the number provided. As per our e-mail correspondence, Medipost will provide detailed feedback shortly.
I trust you will find this in order.
Kind Regards
Lizette Swart
Customer Care Manager
