SS
Shalane S

1 reviews | Active since Jan 2015

13 Apr 2018, 10:46

STELLAR SERVICE

Hi,

I have been using Medipost Pharmacy for quite a while now and have never had a single issue. What spurred me on to write this review was their stellar service this time round. I was down to my last few tablets on my chronic script which, even though they reminded me that it was my last repeat...I was a bit slow on obtaining a new script. On Tuesday 10.04.18 I finally made my way to my GP and got the script. Wednesday morning I called in to Medipost to confirm the mailing address etc. The lady who helped me was so friendly and pleasant. I asked if they could please mark my delivery as urgent to which she informed me that it would be done. Today, Friday 13.04.2018 I received my first delivery. I was amazed at how fast they had managed to get me my medication.

Its so refreshing to have a company go above and beyond for their clients. I have never (or should I say very...VERY few times) received this level of customer service.

Medipost, you clearly are a well oiled machine with dedicated workers and proper procedures in place. You deserve much more recognition for your efforts.

I have no doubt that you will continue to serve your clients well. Job extremely well done.

Many, many thanks Ms Shalane Scharnick

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Replies (1)
Medipost Pharmacy
Medipost Pharmacy's reply13 Apr 2018, 14:07
Official

Good Afternoon Ms Scharnick

Thank you for taking the time to recognise the excellent service you received from Medipost. Our patients' health and their convenience is our priority and you may be assured of our continued commitment to provide you with the best customer experience.

Kind Regards Medipost Pharmacy Customer Care