jB
joanie B

1 reviews | Active since Jul 2016

07 Jul 2016, 08:54

SERVICE UNRELIABLE AND BAD FEEDBACK

<p>PROFILE NR 953920</p> <p>Their service is unpredictable, unreliable and not on standard , therefore I do not want Medipost to deliver any more Chronic medicine on my dad's behalf- EACH MONTH HAVE DIFFERNET AMOUNTS DUE</p> <p>June month ( first month)</p> <p>Paid for June Medicine R85.90 AMOUNT DO NOT CORRESPOND WITH KEYHEALT's statement</p> <p> </p> <p> HOWEVER</p> <p>In July William phoned me about 4 times each time with a different amount due and different problem.....I did a payment of R416.38 and R94.64 =R511.02 AND THE TOTAL AMOUT FOR MR JOHNSTONE PILLS WITHOUT ANY PAYMENTS FORM THE IS 501.28 - SEE KEYHEALTH BELOW FOR CHRONIC? AND STILL HE HASN’T RECEIVED ALL HIS MEDICINE??? AND STILL I OWE MEDIPOST MONEY???</p> <p>How can prices differ</p> <p>It looks like we have paid for all the medicine ourselves although Mr Johnstone have 3 of his pills on chronic</p> <p>It looks like they dont know what they are doiing and confuse every one</p> <p> </p> <p> </p> <p> </p>

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Replies (1)
Medipost Pharmacy
Medipost Pharmacy's reply20 Jul 2016, 11:47
Official

Good Day

Thank you for taking the time to discuss this with one of our resolution specialists, where we could better discuss the details of your issue. We trust the issue is resolved, but please do not hesitate to contact us on the contact details provided.

Kind Regards

Lizette Swart

Customer Care