ZK
Zama K
1 reviews | Active since Feb 2014
14 Apr 2021, 15:20
Rude staff
I just got off a call from a very rude woman who was almost shouting at me when i was reluctant to answer some questions she posed at me like my identity number, cellphone etc... She called and said she calling from Medipost Couriers, which language is most suitable and straight to me having to confirm my particular when i question her reason for the call she responds rudely shouting that she is calling from Medipost. What kind of rude staff do you hire? .. I am so annoyed......
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Replies (2)ZK
Zama K's updateReviewer Update
15 Apr 2021, 05:31Thank you Medipost for calling me within an hour of writing this complaint. Thank you Robert for speaking on behalf of the employee in such a professional and remorseful manner. I appreciate the intervention.
ZK
Zama K's update15 Apr 2021, 05:31
Reviewer Update
Thank you Medipost for calling me within an hour of writing this complaint. Thank you Robert for speaking on behalf of the employee in such a professional and remorseful manner. I appreciate the intervention.
Medipost Pharmacy's replyOfficial
15 Apr 2021, 06:12Dear Zama
Thank you for sharing your experience with us. Medipost values your input as your health and wellbeing is our first priority.
We appreciate it that you shared your satisfaction in the manner which your concern was resolved and will pass the message on to Robert.
Warm Regards
Lizette Swart
Customer Care Manager
Thank you for sharing your experience with us. Medipost values your input as your health and wellbeing is our first priority.
We appreciate it that you shared your satisfaction in the manner which your concern was resolved and will pass the message on to Robert.
Warm Regards
Lizette Swart
Customer Care Manager
Medipost Pharmacy's reply15 Apr 2021, 06:12
Official
Dear Zama
Thank you for sharing your experience with us. Medipost values your input as your health and wellbeing is our first priority.
We appreciate it that you shared your satisfaction in the manner which your concern was resolved and will pass the message on to Robert.
Warm Regards
Lizette Swart
Customer Care Manager
Thank you for sharing your experience with us. Medipost values your input as your health and wellbeing is our first priority.
We appreciate it that you shared your satisfaction in the manner which your concern was resolved and will pass the message on to Robert.
Warm Regards
Lizette Swart
Customer Care Manager