Poor customer service

I am having constant problems in obtaining my medication as per the script Every time I call , I am asked the same security questions and am on the line for up to an hour, with no resolve of my queries. 1. Not all meds received (Zartan & Omez) Zartan last sent on 23 June with Tambacor -how come the one can be claimed and not the other. This is after I had requested that everything be sent together? 2. Omez was not put through until I called today. The inability to get ones chronic medication all posted together and on time sends a message of very poor customer care. I had spoken to 3 different consultants and every one gives different reasons as to why I dont have my meds. Bottom line is that I need my meds and if Medipost can not deliver, please advise me accordingly and I will find an alternative.