PLAYING WITH PEOPLES LIVES AND CHARGING TO DO SO

My mother has been awaiting medication for 3 weeks and it's a chronic medication, we have been calling numerous times but we can not get the medication from Medipost, every time we call we advised to send it through the script which has been done 3 times not and still they are unable to assist us with the medication delivery time or even date, should my mum become ill this matter will be taken to court and ombudsman, this has got to be the worst service I've seen in my 40 years, playing with peoples lives my mum has now have to purchase medication cash to run her while awaiting medication for almost a month something that keeps her alive........why is this company even in business!!!!!!!!!!!!!!! highly upset