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seipatit S

1 reviews | Active since Nov 2016

29 Jun 2023, 11:54

Pathetic Service for a Diabetic Member!!!!!!!

My Dad's Diabetic Meds have not delivered for the month, and today is the 29th June'23. We usually receive the delivery the 2nd week of the month, but this month, nothing to date! Is this how Medipost treats Its Members?? (GEMS) He's Diabetic, 83yrs and has literally ran out of Tablets as we speak, is this the Service he pays for?

I'm utterly disappointed in the Service.

Regards, Seipati (Daughter)

0
Replies (1)
Medipost Pharmacy
Medipost Pharmacy's reply29 Jun 2023, 12:35
Official
 
Dear member,
 
 I confirm receipt of your concern and one of our resolution specialists will be in contact with you shortly.
 
 I want to ensure you that your concern is receiving the highest attention and we value your input.
 
 Kindest Regards, 
 
Tshepiso Seroka. 
 
Medipost Customer care