Pathetic service

I receive my cronic medication from medipost pharmacy.Every 6months a renewal of my script need to be send in order to dispatch my medication.I have been without medication for almost a week now!!!The new script was send to them by the Dr and myself since June SEVERAL times to their given email address. .Last week and this morning my husband call again just to hear they wait for the new scripts????!!!!!.HOW MANY EMAILS,PHONE CALLS AND FOLLOW UPS do one need to make before someone at medipost will do their work????This is just pathetic service...my name Suzette Koen and medipost profile number916487