DC
Dirk C

1 reviews | Active since Aug 2018

23 Oct 2020, 10:46

Pathetic Service

I really have the worst experience with this medipost in Gezina in pta. And just because they have the special items a diabetic requires at hand in stock it feels like they are arrogant and the least ***********. For months now I have been struggling with them that I even removed my main medication subscription from them and moved it to DISCHEM because they really just dont seem to give a **** about doing things right. Now I have phoned them yesterday 22/10/2020 to ask for an emergency delivery of a transmitter which they delivered short this month and I did ask initially I need it. But continuously they keep on stuffing up on quantities and or the order it self. This is my first review and most probably not my last regarding their pathetic service. And I will continue from here on forth on a montly basis to tell them here on hello peter how useless they are till they get it right to do their job correctly.

0
Replies (1)
Medipost Pharmacy
Medipost Pharmacy's reply23 Oct 2020, 15:26
Official
Dear Dirk

With reference to your telephonic conversations with one of our resolution specialists, I would like to sincerely apologize for your experience. We have confirmed that the consignment has been received by yourself in good order and trust that your complaint is resolved.
 
I would like to assure you that out patients’ health and well being is our main concern and that your concerns have received the highest attention and priority.  


Kind Regards
Lizette Swart
Customer Care Manage