HL
Hanlie L
1 reviews | Active since Apr 2020
20 Jan 2023, 15:04
New tariffs for 2023 unavailable, therefor no authorisations are given.
I got authorisation for an in hospital dental procedure. A theatre was only available outside the time frame on Jan, 24. New authorisation had to be given. The Gems tariffs for 2023 were only uploaded today, Jan, 20 at 12:00. I still don't have authorisation. I need to stop medication prior to the procedure and when I told the that, the call was cut twice.
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Medipost Pharmacy's replyOfficial
20 Jan 2023, 16:36Dear member,
I confirm receipt of your concern and one of our resolution specialists will be in contact with you shortly.
I want to ensure you that your concern is receiving the highest attention and we value your input.
Kindest Regards,
Tshepiso Seroka. Medipost Customer care
I confirm receipt of your concern and one of our resolution specialists will be in contact with you shortly.
I want to ensure you that your concern is receiving the highest attention and we value your input.
Kindest Regards,
Tshepiso Seroka. Medipost Customer care
Medipost Pharmacy's reply20 Jan 2023, 16:36
Official
Dear member,
I confirm receipt of your concern and one of our resolution specialists will be in contact with you shortly.
I want to ensure you that your concern is receiving the highest attention and we value your input.
Kindest Regards,
Tshepiso Seroka. Medipost Customer care
I confirm receipt of your concern and one of our resolution specialists will be in contact with you shortly.
I want to ensure you that your concern is receiving the highest attention and we value your input.
Kindest Regards,
Tshepiso Seroka. Medipost Customer care