ID
Ingrid D

1 reviews | Active since Jul 2011

20 Jul 2023, 12:59

MTHOBISI - MEDIPOST EPITOME OF CUSTOMER SERVICE

Call reference: MP 712689/010

Please could you retrieve the above mentioned call. I would like to compliment the consultant on her outstanding dedication to customer service and going the extra mile. After numerous calls and frustration I finally found a consultant with a passion for serving and setting the standard for customer service. She certainly is an example of what customer service is meant to be and should be used as an example in your company after reflecting efficiency, empathy and finding a resolution. Please refer to me for any further feedback. Should you have an employee of the month award or any other, I wholeheartedly recommend her.

In closing may I also commend Mkheto for following through with regard to confirmation of delivery address to ensure correct delivery.

What a breath of fresh air from these 2 ladies.

Kind regards

Ingrid

0
Replies (1)
Medipost Pharmacy
Medipost Pharmacy's reply20 Jul 2023, 13:43
Official
Good day 

Medipost acknowledges receipt of the correspondence. 

We would like to thank you for your reveiw and have escalated to the management team of the individuals mentioned. 

Kind Regards 

Amanda Steyn-Customercare Consultatnt