Medipost Pharmacy Inept company

Totally inept company. Sent me insulin in cartridge form not as a vial which I can use in a pump. I asked before ordering if they had vials which they said they had. Now I have less than a day's insuling left and Medipost has not come back to me. This is one on a long list of issues I have had with the company Tried to contact a directly or manager which was impossible. Unfornately South Africa is a country of monopolies so no alternative to go to hence the poor quality of service