Medipost, maybe a little dishonest here?

So I go there to get my meds, after telling them there should be a co payment like the last month, they insist there is no co payment and gives me the meds.

2 weeks later they call to inform me that there is an outstanding co payment :). We agree that I would pay it at the next collection as it is chronic meds.

Now with one days worth of medication, it is not ready due to the outstanding co payment, however it was claimed from the medical aid on the 18th of September already.

Well Medipost you have lost a customer!!!!!!!!!!!!!