Medipost is set on killing me

Every month the dispensing of my chronic meds is delayed due to administration problems between the Medipost and the scanning out of my meds from my doctors office where they are delivered. I could care less if it is scanned or not. I want my medicine delivered on time every month without me constantly fighting or reminding you. I pay every month diligently. It is time to do your part as well. This will be the last time I am writing to you or calling as I have promised countless times over the phone that I will be pursuing the legal route should this continue. The next route I will be taking should this matter not be resolved immediately will be to the ombudsman. Whether the medicine is scanned out or not, your obligation is to provide the medicine as much as my obligation is to pay for it. I have had enough of this nonsense since July where it has become a monthly occurrence, enough is enough now.