PB
Pauline B
1 reviews | Active since Dec 2022
24 Aug 2024, 08:41
Medipost
Emailed script on Wednesday to Medipost then phoned a few hours later only to be told they cannot find the script. This is breathing medication I cannot be without.
Phoned again on Thursday could not find the script, then spoke to a supervisor who then found the script he would make sure it was delivered on Friday.
Again nothing we are at Saturday & the courier does not deliver on Saturday so my breathing is not a problem for Medipost. Service unacceptable.
Pauline
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Replies (2)PB
Pauline B's updateReviewer Update
24 Aug 2024, 11:21Medipost phone within 30 mins to apologise & they have delivered my medication.
Got to give them a review for that response
Got to give them a review for that response
PB
Pauline B's update24 Aug 2024, 11:21
Reviewer Update
Medipost phone within 30 mins to apologise & they have delivered my medication.
Got to give them a review for that response
Got to give them a review for that response
Medipost Pharmacy's replyOfficial
26 Aug 2024, 08:01Dear member,
Medipost confirms receipt of the concern raised, one of our resolution specialists will be in contact with you shortly.
We would like to ensure you that your concern is receiving the highest attention and we value your input.
Kindest Regards,
Amanda Steyn
Medipost Customer Care
Medipost Pharmacy's reply26 Aug 2024, 08:01
Official
Dear member,
Medipost confirms receipt of the concern raised, one of our resolution specialists will be in contact with you shortly.
We would like to ensure you that your concern is receiving the highest attention and we value your input.
Kindest Regards,
Amanda Steyn
Medipost Customer Care