TH
Torsten H

1 reviews | Active since Apr 2011

22 Jan 2025, 15:34

Incorrect prescription fullfillments.

Pathetic would be an exaggeration for this "service" provider. Not a month goes by where they do not ****** up or short deliver on a prescription.The last one is so bad that I don't want to accept the order in total until rectified but was then told by the telesales lady that she will be responsible for full payment of this order. I felt sorry for her and I will keep this when it arrives.Do take note that I haven't taken possession of the package yet. It is still in transit. Still what a **** show to hold the staff responsible for payment where they do get everything back...unopened in the original packaging at the time of consultation....pathetic to say the least. I do wish that medihelp would supply us with other options as this one stinks...

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Replies (1)
Medipost Pharmacy
Medipost Pharmacy's reply23 Jan 2025, 08:43
Official
Dear member,
 
Medipost confirms receipt of the concern raised, one of our resolution specialists will be in contact with you shortly.
 
 We would like to ensure you that your concern is receiving the highest attention and we value your input.
 
 Kindest Regards, 

Amanda Steyn 
Medipost Customer Care