AK
Adriaan K
1 reviews | Active since Jul 2009
24 Dec 2021, 10:07
Horrible customer service
I have a monthly script with Medipost but not by choice. Every month I have to fight to get it in time and this month I had pay in over R1000 without a clear explanation while still having funds in my medical aid. And the attitude was pay up 1st then we will decide when to deliver the script.
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Medipost Pharmacy's replyOfficial
24 Dec 2021, 14:26Dear Mr A Kotze
With reference to your telephonic contact with one of our resolution specialist, I trust your enquiry is resolved and the consignment is currently out on delivery.
Please accept our sincere apology for the inconvenience and thank you for affording us the opportunity to resolve your enquiry.
Kind Regards
Lizette Naidoo
Customer Care Manager
With reference to your telephonic contact with one of our resolution specialist, I trust your enquiry is resolved and the consignment is currently out on delivery.
Please accept our sincere apology for the inconvenience and thank you for affording us the opportunity to resolve your enquiry.
Kind Regards
Lizette Naidoo
Customer Care Manager
Medipost Pharmacy's reply24 Dec 2021, 14:26
Official
Dear Mr A Kotze
With reference to your telephonic contact with one of our resolution specialist, I trust your enquiry is resolved and the consignment is currently out on delivery.
Please accept our sincere apology for the inconvenience and thank you for affording us the opportunity to resolve your enquiry.
Kind Regards
Lizette Naidoo
Customer Care Manager
With reference to your telephonic contact with one of our resolution specialist, I trust your enquiry is resolved and the consignment is currently out on delivery.
Please accept our sincere apology for the inconvenience and thank you for affording us the opportunity to resolve your enquiry.
Kind Regards
Lizette Naidoo
Customer Care Manager