GC
Gert C

1 reviews | Active since Dec 2016

28 Mar 2018, 14:29

Get competent personnel and a GPS!!

I receive my chronic medication through medipost. They phoned me 3x in the past 2 weeks to confirm delivery of my medication. All 3 times I asked that my medication be delivered to my home address, since I am in leave. Today it was delivered at my work address, where I will only be again in 6 days. This is also not the first time it happened. Also, for a previous delivery they could not even find my work address and I was without my chronic medication for 3 weeks since I went overseas later that day, which I also informed them of beforehand to ensure timely delivery.

Gert van Coller

0
Replies (1)
Medipost Pharmacy
Medipost Pharmacy's reply28 Mar 2018, 17:15
Official

Good Afternoon Mr van Coller

With reference to the telephonic conversation with one of our Resolution Specialists, we are investigating your complaint and will revert with conclusive feedback shortly.

Kind Regards

Customer Care