NS
Nombuso S
1 reviews | Active since May 2022
07 May 2022, 15:02
Extremely irate client
I am sick and tired such horrible service. This company doesn't care if their clients have their medication or not. I haven't had my medication for over a week after i was assured that i would receive it after 2 working days. If you call and miraculously you get through they either cut you off or don't bother getting back. Mind you this is urgent chronic medication which not taken correctly could be life threatening.
Helpful (0)
Replies (1)0
Replies (1)
Medipost Pharmacy's replyOfficial
11 May 2022, 09:29 Dear member,
Thank you for sharing your concerns with us. With reference to your telephonic conversations with one of our resolution specialists, I would like to sincerely apologize for your experience.
I would like to assure you that our patients’ health and well being is our main concern and that your concerns have received the highest attention and priority. Kindest Regards, Tshepiso Seroka. Medipost Customer care
Thank you for sharing your concerns with us. With reference to your telephonic conversations with one of our resolution specialists, I would like to sincerely apologize for your experience.
I would like to assure you that our patients’ health and well being is our main concern and that your concerns have received the highest attention and priority. Kindest Regards, Tshepiso Seroka. Medipost Customer care
Medipost Pharmacy's reply11 May 2022, 09:29
Official
Dear member,
Thank you for sharing your concerns with us. With reference to your telephonic conversations with one of our resolution specialists, I would like to sincerely apologize for your experience.
I would like to assure you that our patients’ health and well being is our main concern and that your concerns have received the highest attention and priority. Kindest Regards, Tshepiso Seroka. Medipost Customer care
Thank you for sharing your concerns with us. With reference to your telephonic conversations with one of our resolution specialists, I would like to sincerely apologize for your experience.
I would like to assure you that our patients’ health and well being is our main concern and that your concerns have received the highest attention and priority. Kindest Regards, Tshepiso Seroka. Medipost Customer care