Dissapointment

It all started when only half of my chronic medication was delivered. I followed up on the matter and was informed by Me Lara Laow that I was not informed as to why this would happen. Situation seems to have been sorted out between us and we agreed that medication could be delivered on Friday the 5th of July after 13:00. Then I get called by fie courier the Thursday at my work place to tell me he is there. I am not allowed private calls at work and made specific arrangements around this with Medipost. So I send an email. Feedback from Lara said she will arrange for the friday delivery. Come friday late afternoon. Nothing. I inform them again. One of the area managers contacted me and she said she would arrange with the couriers to deliver by friday night 20:00 as we had plans for the weekend and where going to leave. It is Monday morning the 8th and I had since bought medication cash (that has already been approved by my medical aid). Never had I come across such lack of order and professionalism and total disregard for someone else’s condition.