Disgusting Service Don't care about Patients

My doctor put forth a request to Medipost at the end of March for meds. My health plan covered it and was approved. Got a few miss calls from a service provider st the time I wasn't aware of what their level of service was in relation to me. It was established that they would be bringing my meds out to me. Now for a first time user of this type of service let alone to be on the meds that were requested. I have never met a more bunch of *********** staff ever. It's now the 16th of April 3 weeks later and I still haven't received my Meds which should of been delivered to my Doctor's office a few weeks back already.

They have further jeopardized my health and made bold statements that I will not receive the full order and politely was brushed off and referred back to my Healthcare Insurer. Yet it was confirmed by documentation that my claim was approved. Stating that I would now be without meds for an undisclosed period of time as no time frame for delivery has been confirmed.

I am disgusted that a company like this that specializes in Pharmacy could leave people desperate for their meds Without medicine.

It's been a back and forth with me answering sully questions with no resolve.

Jeany Lakala and her team mates should not be dealing with people's medication. As it's clear they do not understand the severity of matters. You are the worst chat support agents that I have ever come across.

You have no regard for anyone's health or concerns I hope you're management team also comes under the fire for such poor leadership.

Surely someone's heart medication cannot be delayed and should be delivered immediately. Imagine the implications if that very patient does not receive or is able to take their medications

Amanda Steyn what how are you as a leader slowing these incidents on a daily basis????