JM
John M

1 reviews | Active since Mar 2011

17 Jul 2024, 12:28

Disgusting Service

I just phoned the Medipost *** number to find out if it stocked Dexcom Blood glucose sensors.

Their operator would not answer my question as to whether it stocked these products until I provided a “membership Number’. She would not respond as to whether this was my medical aid number or some other number, but just repeated the requirement to provide a "membership number". I do not wish to go through the process of registering until I know they have the product (it does not appear on their website). She then put the phone down on me. Good luck with this approach to customer service.

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Replies (1)
Medipost Pharmacy
Medipost Pharmacy's reply17 Jul 2024, 12:46
Official
Dear member, 
Medipost confirms receipt of the concern raised, one of our resolution specialists will be in contact with you shortly.
 
 We would like to ensure you that your concern is receiving the highest attention and we value your input.
 
 Kindest Regards, 

Amanda Steyn 
Medipost Customer Care