MK
Mel K

1 reviews | Active since Sept 2019

04 Feb 2025, 12:27

Disgusting and disappointing service

Terrible service I call continuously to get my husbands medication and nobody helps or contacts me Either if you do not have any medication on hand deliver what you have on hand as my husband needs his high blood pressure medication Your emails do not work and WhatsApp number is not at all user friendly If a person in dispensing states it been delivered and sorted do not let me see on the profile nothing is been done The telephone calls on mobile are becoming costly and we are in Germiston and we will in the end go to our means and ways to get help at other resources as my husbands condition what's needed is first priority

0
Replies (1)
Medipost Pharmacy
Medipost Pharmacy's reply04 Feb 2025, 13:02
Official
Dear member,
 
Medipost confirms receipt of the concern raised, one of our resolution specialists will be in contact with you shortly.
 
 We would like to ensure you that your concern is receiving the highest attention and we value your input.
 
 Kindest Regards, 

Amanda Steyn 
Medipost Customer Care