FP
Frik P

1 reviews | Active since May 2012

05 Jun 2024, 11:18

Diabetic ? Do not use

Please do not make use of this pharmacy if you are diabetic. Today is the third time having problems with my delivery of insulin. This time is much worse affecting 2 diabetics. The delivery took place, but incorrect insulin and meds. I received Mr Ramokgopo's insulin and meds. Apparantly he received mine. This is incompetance to say the least. Please be advised and stay away. Regards Frederik Prinsloo

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Replies (4)
Medipost Pharmacy
Medipost Pharmacy's reply05 Jun 2024, 11:32
Official
Dear member, 
Medipost confirms receipt of the concern raised, one of our resolution specialists will be in contact with you shortly.
 
 We would like to ensure you that your concern is receiving the highest attention and we value your input.
 
 Kindest Regards,  Amanda Steyn Medipost Customer care 

FP
Frik P's update05 Jun 2024, 19:15
Reviewer Update
This is realy not the way to perform a business. I spoke to Jemina, whom gave me the commitment that my insulin and heart meds will be delivered. It is now 19h10 and still no delivery. May I sue this company for negligence? No not in South Africa. I want to achieve the following is that nobody should put their life at risk by using an *********** company like this and still get away with their poor customer care. Please stay away if you value your health and life.
FP
Frik P's update05 Jun 2024, 20:06
Reviewer Update
Jemina, I have already posted this review update and can not retract it. Joseph from Medipost, contacted me at 19h30 and is on his way from Pretoria to deliver my medicine and insulin. I live in a rural area, between Thabazimbi and Bela bela. The drive here is going to take 3 hours. Thank you.
Medipost Pharmacy
Medipost Pharmacy's reply06 Jun 2024, 08:48
Official
Dear member, 
Medipost confirms receipt of the concern raised, one of our resolution specialists will be in contact with you shortly.
 
 We would like to ensure you that your concern is receiving the highest attention and we value your input.
 
 Kindest Regards,  Amanda Steyn Medipost Customer care