Chronic Meds

Hallo I have been Phoning medipost for 3 days for my son, s Chronic medication he suffers from Con******* adrenal hypo plasia and can't go a day without medication. Everyday they promise its coming saying the medication was delivered to a address in Louie Trighard. How is that possible when the delivery was always delivered to 456 Crawford I even said I would go and collect it they say the medical aid won't gave it because there has already been a dispatch out. My son is now sick in bed none stop headaches and vomitting because not receiving his Meds. He is on steroids to help him with cortisol. And it's if I am crasy when I phone everyday, especially during this time of covid how can my son go and be admitted to a hospital when it could have been prevented. I am so stressed and scared for my son's sake how can they do this.