Chronic Medication still not delivered

<p>This is the second month that medipost needs to be reminded to deliver my mum's medication- bear in mind that she is a chronic patient. NO MESSAGES OR CALLS TELLING US ABOUT ANY DELIVERY OR IN THIS CASE NON DELIVERY. On her statement it shows that her medication was supposed to be delivered on the 19th. Yet medipost does not ever say anything about late delivery or nothing at all in this case. SHE'S A CHRONIC PATIENT- SHE NEEDS THE MEDS. Oh and it's interesting that the medical aid pays for something that isn't even given. Your service sucks!!!!</p>