JP
Jacques P

1 reviews | Active since Oct 2017

04 Jan 2024, 14:56

Chemist promises to call me back but never does.

Terrible service from the Pretoria branch chemist. Have to keep calling back to confirm delivery and go through the same authentication every time. Finally called again and spoke to Jeffery and he confirmed delivery will be tomorrow. Couldn't the chemist that promised to call me back just let me know?? Medipost's service is getting worse.

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Replies (1)
Medipost Pharmacy
Medipost Pharmacy's reply04 Jan 2024, 15:31
Official
Dear member,
 
I confirm receipt of your concern and one of our resolution specialists will be in contact with you shortly.
 
I want to ensure you that your concern is receiving the highest attention and we value your input.
 
Kindest Regards,
Tshepiso Seroka. Medipost Customer care