TOP SERVICE

I submitted my claim on 27th July at 11.45;

1) received an informative auto response at 21.46 the same evening. 2) received a response from Bianca Fish on the 29th July 10.35 conveying kind condolences, and including how the August debit order refund will be dealt with. 3) had the cash in my bank account on the 2nd July, (period included a weekend in between) 4) received an email from you today 3rd July July advising that payment was made yesterday and explaining the details of the excess structure that was app**** to the claim

That is top class service from your company. My congratulations go to you and the Medipet team. Please convey this message to your executive and Underwriting Managers. I will definitely be recommending your company to others.

Kind Regards Ken Naidoo