1 reviews | Active since Jan 2011
Fantastic service and fast response
I have only received outstanding service from Medipet!
A few years ago I submitted a claim beyond the claim period with an explanation and they paid my claim in full!
This morning I sent them an email explaining my situation: I only learned yesterday that my dog, who has been living with my parents, died in February. They didn't want to tell me, because they knew how upset I would be, so I kept on paying premiums. Medipet agreed to refund me the 3 extra premiums.
Also, I assume because of the lockdown, we have not received a bill from the vet yet. It is now beyond the 6 weeks claim period. Medipet agreed to examine the case when we finally get the required bill.
Thank you Medipet, and particularly Bianca, for your fast response!
We are so saddened to hear about the loss of your precious fur-child and want to thank you so much for the heartfelt review and kind words, it means so much to us. We're passionate about what we do and are proud to be able to offer peace-of-mind to our members' paw-rents.
Warm regards,
Your MediPet Family
We are so saddened to hear about the loss of your precious fur-child and want to thank you so much for the heartfelt review and kind words, it means so much to us. We're passionate about what we do and are proud to be able to offer peace-of-mind to our members' paw-rents.
Warm regards,
Your MediPet Family