1 reviews | Active since Feb 2014
WORST MEDICAL AID PROTOCOL EVER...
WORST SERVICE EVER BECAUSE OF POOR BENEFITS AND UNSENSEABLE BENEFIT STRUCTURE. SO WE WHERE IN JHB ON SATURDAY NIGHT WHEN WE VISITIED THE GARDEN CITY CLINIC CASUALTIES THE DR RAN TEST AND RESQUESTED ADMISSION THE HOSPITAL IS NOT ON THE NETWORK AND THUS THE ADMISSION SAID WE NEED TO PAY CASH THE CLOSEST HOSPITAL AROUND WAS ALL FULLY BOOKED AND THE NETWORK HOSPITAL DONAL GORDAN DOES NOT HAVE A CASUALTY. WE DESIDED TO DRIVE BACK TO WELKOM WITH A ILL PATIENT ON ARRIVAL AT MEDICLINI WELKOM PATIENT WAS TREATED ONCE AGAIN AND DISCHARGED ONLY TO BE ADMITTED FOR A MORE SERIOUS CONDITION . THUS I WANT TO KNOW FORM THE SCHEME WHO IS TO PAY FOR ALL THESE BILL HOW DOES IT WORK AS MEDIHELP HAS TAKEN THE TENDENCY TO MERGE THERE BROCHURES TO ONLY SHOW THE GOOD NOT THE UGLY. 2 CASUALTIES IN LESS THAT 24 HOURS FOLLOWED BY A CURRENT ADMISSION. PATIENT SITILL SUFFERING.
DO NOT PROVIDE AN AUTOMATED RESPONSE GARDEN CITY SUPPOSE TO ADMIT THE PATIENT AND WAIVER THE 35% CO PAYMENT ...
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
