WORST MEDICAL AID EVER!
My husband passed away on 2nd January 2025 and the agony and frustration Medihelp has caused me during the period we were busy with funeral arrangements, proved that Medihelp has no empathy for any member of their medical aid. After years of being a member of Medihelp I will advise everyone to never even consider Medihelp as a medical aid option. During a time of mourning I had to spend endless time on telephone calls and emails trying to resolve outstanding accounts.
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Medihelp's replyOfficial
05 Feb 2025, 07:09Dear Estella J
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Medihelp's reply05 Feb 2025, 07:09
Official
Dear Estella J
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care