Worst medical aid ever

Please avoid Medihelp like you would avoid a person with Covid-19. We are on the Unify option, and are paying over R5000 per month. The unify option when we joined the medical aid was similar to the Discovery Savings option. After 2 years, we finally found out that the Unify option is actually more like the discovery key care option, except you pay 3 times more and have benefits from the key care option.

I have to receive an urgent sinusitis operation, with extensive surgery in the sinual chamber. All of the sudden you can only use the network related specialists.

The procedure is apparently only a day care procedure, which means you have to use a network daycare facility. A copayment of R4500 is payable before admission.

The doctor want to keep me over night at his practicing hospital, Now a R4500 procedural payment is needed as well as a 35% copayment for using a network hospital. In total I need to pay almost R40 000 for the procedure.

Their client service is the worst. Everyone comes up with their own rules and regulations, and makes it very clear that they are only enforcing medical scheme rules, which apparently came into effect in January 2021.

If you do chose a medical aid, please ignore Medihelp and use someone who will actually pay for medical procedures