Worst medical aid ever.

The worst medical aid ever, I left Bonita's in July and swapped over to Medihelp of which the benefit came into effect in 1st August 2023. I was told that because I come from Bonita's there would be no waiting period . I even doubled checked with them by speaking to one of there live chat agents who also confirmed no waiting period for me . Then boom all of a sudden 11 November 2023 my daughter falls ill and needed to be admitted at Netcare Krugersdorp.... guess what??? admission declined ..was told I am still on a waiting period . The embarrassment I went through with my sick daughter as I was told that I can speak to the hospital manager and ask for assistance. I have never been so furious . I had to go back home with my sick child because I was sold lies with Medihelp . I really regret moving from Bonita's. I only moved to Medihlep because they were a bit cheaper but now I know that cheap is not the way.