Whose worse medihelp or the government it's a tight race
The worst and most back ward customer service. Had to call multiple times its like drawing pictures for a new born.
After the 5th call I canceled the plan then some jack ass calls me why did I cancel after explaining again I am told ok we will follow up with you.
When in 2025?
I'm still being inundated with emails on my original issue where the needed information was given.
They give the ANC run for there money in service delivery.
En moenie eie feite laat hulle afrikaanse diens het jou flous nie.
Mores van geld useless donners.
Helpful (0)
Replies (5)0
Replies (5)
Medihelp's replyOfficial
07 Nov 2023, 12:55Dear Tiaan M
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Medihelp's reply07 Nov 2023, 12:55
Official
Dear Tiaan M
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
's updateReviewer Update
07 Nov 2023, 12:59Exactly what I heard multiple times. Have a fantastic day.
's update07 Nov 2023, 12:59
Reviewer Update
Exactly what I heard multiple times. Have a fantastic day.
Medihelp's replyOfficial
07 Nov 2023, 13:23Thank you, Medihelp takes note.
Medihelp's reply07 Nov 2023, 13:23
Official
Thank you, Medihelp takes note.
's updateReviewer Update
12 Nov 2023, 11:49Appreciate the follow up email acknowledging short comings however I am still to receive a follow up as I was called asking why I cancelled my plan, at this point I also enquired to why I am being asked to pay a premium at the end of the month when I have cancelled the plan giving notice.
Awaiting an answer.
Awaiting an answer.
's update12 Nov 2023, 11:49
Reviewer Update
Appreciate the follow up email acknowledging short comings however I am still to receive a follow up as I was called asking why I cancelled my plan, at this point I also enquired to why I am being asked to pay a premium at the end of the month when I have cancelled the plan giving notice.
Awaiting an answer.
Awaiting an answer.
Medihelp's replyOfficial
13 Nov 2023, 07:06Dear Tiaan M
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Medihelp's reply13 Nov 2023, 07:06
Official
Dear Tiaan M
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care