very very disappointed

I thought i was the only one who had a problem with Medihelp but after reading all these comments here, I realise that I chose the wrong medical aid for my family.<br> My husband joined my medical aid last year August, I am billed for him being on my medical aid, but unfortunately he is unable to use the medical aid, because for some reason, Medihelp does not care. I have been waiting for the new cards since September 2014 until today.<br> I have made phonecalls, sent emails but I guess this is a war I will never win, even though I never miss payments.<br> Thanks a lot Medihelp for showing me your true colours. I am definitely changing medical aid in 2016. I wish I had done it last year. I am so disappointed. My husband cant go to the doctor because he doesnt have medical aid, thanks to you.