Very Unhappy Customer

I received an email response to my request for assistance with the shortfall on my PMB claims, and Medihelp are adamant that they will not cover the shortfall on my account. Not once have they even suggested a solution to the shortfall, for example speaking to the supplier or Clinic about perhaps an affordable discount being available?<br> The fact that this was an emergency is not being considered at all.<br> The other fact that i was laying in immense pain awaiting a very serious operation is not even taken into consideration.<br> I am now unemployed and having to fight this battle purely on my own!<br> Thank you Medihelp for adding to my already stressful situation. <br> This has left a very bitter taste in my mouth, and your lack of concern has not gone unnoticed.<br> <br> VERY unhappy soon to be ex customer.