EN
Edward N

1 reviews | Active since Feb 2017

21 Feb 2022, 10:22

Very poor service

I received a worst service from medihelp in regards to my savings paid to me after leaving their medical schemes.

After numerous email and phone calls from last year December till today my issue has not being resolved. What makes matters worse is they send sms's to confirm that the money has been paid to my account of which they never did.

Clearly they are not just good at offering POOR services but they Excell at that.

0
Replies (1)
Medihelp
Medihelp's reply21 Feb 2022, 11:59
Official
Dear Edward N
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
 
 The complaint will be responded to by one of our consultants. 
 
 Kind regards 
 
 Medihelp Customer Care