1 reviews | Active since Mar 2014
Very bad service
Refused to sort out my chronic medication that was not paid
Dear johannesvzyl
Thank you for taking the time to bring your complaint to our attention.
In order to assist you with your complaint, you are kindly requested to publish your Medihelp membership number in a private message on the hellopeter website. To protect your privacy, the number will be blocked out if it is not marked as a private message.
Kind regards
Medihelp Customer Care
Best regards,
Dear johannesvzyl
Thank you for taking the time to bring your complaint to our attention.
In order to assist you with your complaint, you are kindly requested to publish your Medihelp membership number in a private message on the hellopeter website. To protect your privacy, the number will be blocked out if it is not marked as a private message.
Kind regards
Medihelp Customer Care
Best regards,
Dear johannesvzyl
As discussed telephonically, you resigned from Medihelp in 2014 and during your active membership with Medihelp you were registered on a benefit option which does not cover chronic medicine.
As for your comment that Medihelp is in financial difficulty, I hereby declare that Medihelp is financially safe. Global Credit Rating awarded an AA- rating on our guaranteed claims payment ability and Medihelp also consistently maintains a solvency level well above the industry requirements.
Kind regards
Medihelp Customer Care
Best regards,
Dear johannesvzyl
As discussed telephonically, you resigned from Medihelp in 2014 and during your active membership with Medihelp you were registered on a benefit option which does not cover chronic medicine.
As for your comment that Medihelp is in financial difficulty, I hereby declare that Medihelp is financially safe. Global Credit Rating awarded an AA- rating on our guaranteed claims payment ability and Medihelp also consistently maintains a solvency level well above the industry requirements.
Kind regards
Medihelp Customer Care
Best regards,