1 reviews | Active since Feb 2024
Unhappy and Angry
I have cancelled my membership with Medihelp to get a Invoice a few days ago stating that the want to Blacklist me for apparently I have Debit orders with the Medical aid from February that was not paid which is a not the truth at all. I spoke to my lawyer today and provided him with my Bank statements that my account was paid every month until September when I cancelled it. This medical aid was taking money from my account every month. I they did not pay for anything I have also proof where I had to pay medical bills which the medical aid did not cover and the doctors would have backlisted me also. I have also requested that they advise me where have I not paid my medical aid but no one bothers to reply to my emails or neither do they phone me back only sent statements that I will be Black listed for the Medical aid that I apparently have not paid since February which is a total lie as my bank statements say something else. My Medical aid number is MMH*** they do not cover for anything and if I can advise anyone considering to join Medihelp think twice cause they are not your best option. A person join medical aid for your health and not to stress about doctors bills this Medical aid will cause you to have medical problems.
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
