DM
Desiree M
1 reviews | Active since Aug 2018
13 Jul 2019, 10:15
Unfair termination of membership
My membership was unfairly terminated immediately by medihelp claiming non disclosure of pregnancy whereby I was not pregnant during the application process and it was a matter of switching medical aids. This company is a ****. I am left uncovered in pregnancy.
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Medihelp's replyOfficial
15 Jul 2019, 07:39Dear Desiree Masete
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Medihelp's reply15 Jul 2019, 07:39
Official
Dear Desiree Masete
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care