NP
Nicholas P
1 reviews | Active since Dec 2019
15 Apr 2020, 06:39
********* business practice and ********** debits
Membership terminated before commencement of cover but account still debited AFTER confirmation of termination was received. This debit put my bank account into minus and I do not have an overdraft facility. Medihelp need to reverse this debit immediately and refund penalty fees charged by bank or face immediate legal action, and I will be opening a case of ***** against the company and claiming costs on Attorney client scale.
Membership number MH***
Helpful (0)
Replies (3)0
Replies (3)
Medihelp's replyOfficial
15 Apr 2020, 08:15dear Nick P
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Medihelp's reply15 Apr 2020, 08:15
Official
dear Nick P
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
NP
Nicholas P's updateReviewer Update
15 Apr 2020, 08:19Member full name Nicholas Pike
NP
Nicholas P's update15 Apr 2020, 08:19
Reviewer Update
Member full name Nicholas Pike
Medihelp's replyOfficial
15 Apr 2020, 08:44Thank you Nick. You complaint was already forwarded to the relevant department for investigation.
Kind regards
Medihelp Customer Care
Kind regards
Medihelp Customer Care
Medihelp's reply15 Apr 2020, 08:44
Official
Thank you Nick. You complaint was already forwarded to the relevant department for investigation.
Kind regards
Medihelp Customer Care
Kind regards
Medihelp Customer Care