SK
Samantha K

1 reviews | Active since Apr 2018

14 Jun 2018, 15:36

Tumour removel unimportant to medihelp

Medihelp cannot authorize a proceedure to remove a tumour as they feel their customers are unimportant, my claim is not important enough, as told by consultant anton. But my monthly installment is ofco**** inportant enough

0
Replies (1)
Medihelp
Medihelp's reply15 Jun 2018, 08:51
Official

Dear samantha-kruger

Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.

In order for Medihelp to attend to your complaint, you are requested to furnish the Scheme with your Medihelp membership number as we are unable to locate your profile with the information provided.

Kind regards

Medihelp Customer Care