JP
Jake P

1 reviews | Active since Aug 2024

28 Aug 2024, 04:36

They only need money,they don't care about anyone's well-being

I think the way they reply proves it all that they are not trust worthy, we have send complain about savings that is not paid after months.they don't reply when call the person who is handling your complain didn't come to work give us your number we will call you back they won't call back.

How they reply proves they doing the same thing to all of us.

Or is robot that reply to reviews

0
Replies (6)
Medihelp
Medihelp's reply28 Aug 2024, 07:14
Official
Dear Jake P

Thank you for your enquiry.

Please provide Medihelp with your membership number or alternatively your identity number.

Upon receipt of the requested information, your enquiry will be attended to.

Kind regards

Medihelp Customer Care
JP
Jake P's update28 Aug 2024, 07:26
Reviewer Update
To prove that are doing your work respond to complain in your emails all information is the suddenly you can respond because is in hellopeter. Help us all not individuals. Does it mean if i did not write this review is was not going to get help.
JP
Jake P's update28 Aug 2024, 07:29
Reviewer Update
Do you job after i will write review again if you help me and say i got good result but for now bad work you are doing
Medihelp
Medihelp's reply28 Aug 2024, 08:46
Official
Dear Jake P

Your response has been noted.

In order for Medihelp to attend to your enquiry, we require your membership number or alternatively your identity number.

Upon receipt thereof, your enquiry will be attended to.

Kind regards

Medihelp Customer Care
JP
Jake P's update28 Aug 2024, 08:54
Reviewer Update
Like i said all information is in complain mail
You are proving my point when i say reply is done by robot or auto reply

Attend complain to prove you are serious about helping me
Medihelp
Medihelp's reply28 Aug 2024, 09:49
Official
Dear Jake P

Your response has been noted.

In order to trace your previous enquiries and respond accordingly, we require your membership number or alternatively your identity number.

Upon receipt thereof, your enquiry will be attended to.

Kind regards

Medihelp Customer Care