HS
Hanlie S
1 reviews | Active since Jun 2021
28 Oct 2021, 08:52
They did not pay one of my doctor's fees, last year they did but not this year and I did not change my plan
They did not pay one of my doctor's fees, last year they did but not this year and I did not change my plan. 5 days ago I asked why not via email to their customer service. 2 days ago I send a second request. No reply
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Medihelp's replyOfficial
28 Oct 2021, 11:34Dear Hanlie S
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Medihelp's reply28 Oct 2021, 11:34
Official
Dear Hanlie S
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care